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      Cover image for Return on Investment in Training and Performance Improvement Programs
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      Return on Investment in Training and Performance Improvement Programs

      Patricia Pulliam Phillips, Jack J. Phillips, Klaas Toes

      The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described…

      $77.99

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      Return on Investment in Training and Performance Improvement Programs

      Patricia Pulliam Phillips, Jack J. Phillips, Klaas Toes

      The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described…

      $272.99

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      Retaining Your Best Employees

      Patricia Pulliam Phillips,Jack J. Phillips

      Keeping and retaining your best, high-performing employees is tough. But here’s are ten case studies that help you take the best retention strategies from other organizations and apply them to…

      $130.99

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      Building a Successful Consulting Practice

      Patricia Pulliam Phillips,Jack J. Phillips

      This book will be helpful to anyone starting down the exciting and challenging road of consulting. Learn from best practices in the 12 case studies that analyze the success of…

      $130.99

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      Return on Investment Basics

      Patricia Pulliam Phillips,Jack J. Phillips

      Aims to provide the baseline understanding of return on investment (ROI) to both novice and experienced learning and performance practitioners. This book walks the reader through ROI process from the…

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      Cover image for Beyond Learning Objectives: Develop Measurable Objectives That Link to the Bottom Line
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      Beyond Learning Objectives: Develop Measurable Objectives That Link to the Bottom Line

      Jack J. Phillips,Patricia Pulliam Phillips

      A learning objective is a statement that describes expected outcomes of a learning event. A seemingly simple concept, it is extremely important in the process of developing effective learning programs…

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      Measuring for Success: What CEOs Really Think About Learning Investments

      Jack J. Phillips,Patricia Pulliam Phillips

      Workplace learning professionals are frustrated when senior executives and top organizational leaders do not ‘get’ the value of learning and training initiatives. Based on interviews, and briefings with senior management…

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      Measuring ROI in Learning & Development: Case Studies from Global Organizations

      Patricia Pulliam Phillips,Jack J. Phillips

      How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning and Development, a new volume with a focus on the…

      $134.99

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      10 Steps to Successful Business Alignment

      Patricia Pulliam Phillips,Jack J. Phillips

      Offers a fresh, informative perspective on the challenge of achieving business alignment. Moving far beyond merely defining the concept, this demonstrates how to create alignment, provides insight on how to…

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      Real World Training Evaluation

      Patricia Pulliam Phillips,Jack J. Phillips

      Measurement and evaluation are key to establishing success and demonstrating the value-add of your programmes, but often L&D professionals launch into this journey with no clear destination in mind. This…

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      ROI Basics

      Patricia Pulliam Phillips,Jack J. Phillips

      Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to…

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      Show the Value of What You Do

      Patricia Pulliam Phillips, Jack J Phillips

      By the winners of the Association for Talent Development's 2022 Thought Leader award! Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading…

      $77.99

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      Cover image for Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives
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      Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives

      Patricia Pulliam Phillips,Jack J. Phillips

      The Green Scorecard brings the authors’ patented ROI methodology to this growing area of business, describing a systematic process with proven success across a variety of functions within the private…

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      Cover image for Show the Value of What You Do: Measuring and Achieving Success in Any Endeavour
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      Show the Value of What You Do: Measuring and Achieving Success in Any Endeavour

      Patricia Pulliam Phillips,Jack J. Phillips

      Prove your effectiveness to anyone-and achieve professional success-by adapting the same ROI methods and metrics that leading companies use.

      In an era of evidence-based inquiry, people need to be able…

      $48.99

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      Cover image for ROI Fundamentals: Why and When to Measure Return on Investment
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      ROI Fundamentals: Why and When to Measure Return on Investment

      Patricia Pulliam Phillips,Jack J. Phillips

      Learning professionals treasure case studies and this book complements the Measurement in Action Series with dozens of ROI In Action case studies covering typical applications, including Leadership Development, Sales Training…

      $160.99

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      ROI in Action Casebook

      Jack J. Phillips,Patricia Pulliam Phillips

      ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia…

      $198.99

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      Cover image for The Value of Innovation: Knowing, Proving, and Showing the Value of Innovation and Creativity
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      The Value of Innovation: Knowing, Proving, and Showing the Value of Innovation and Creativity

      Jack J. Phillips,Patricia Pulliam Phillips

      Innovation is the life blood of practically every organization. Innovation drives growth, development, and prosperity for many organizations and geographical areas. Sometimes, innovation thrives within a certain geographical location or…

      $284.99

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      Measuring ROI in Environment, Health, and Safety

      Jack J. Phillips,Patricia Pulliam Phillips,Al Pulliam

      Within an organization, the responsibilities for environment, health, and safety are often under the direction of the same executive team in an organization.

      $306.99

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      Cover image for Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes
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      Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes

      Jack Phillips,Patricia Pulliam Phillips

      Drawing on big data analytics, provides proven methods and practical tools for HR managers tasked with determining the ROI of human capital initiatives

      $119.99

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      Handbook of Training Evaluation and Measurement Methods

      Jack J. Phillips,Patricia Pulliam Phillips (ROI Institute, Inc., USA)

      Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on…

      $144.99

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      Handbook of Training Evaluation and Measurement Methods

      Jack J. Phillips,Patricia Pulliam Phillips (ROI Institute, Inc., USA)

      Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on…

      $304.99

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      Survey Basics

      Patricia Pulliam Phillips,Jack J. Phillips,Bruce Aaron

      In addition to content on survey design, the book includes a section that evaluates various survey technologies. By applying a simple decision-making process, readers can identify the most appropriate survey…

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      Cover image for Measuring the Success of Sales Training: A Step-by-Step Guide for Measuring Impact and Calculating ROI
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      Measuring the Success of Sales Training: A Step-by-Step Guide for Measuring Impact and Calculating ROI

      Patricia Pulliam Phillips,Jack J. Phillips,Rachel Robinson

      From renowned ROI experts Jack and Patricia Phillips, this latest collection outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how…

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      Cover image for Measuring the Success of Organization Development: A Step-By-Step Guide for Measuring Impact and Calculating ROI
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      Measuring the Success of Organization Development: A Step-By-Step Guide for Measuring Impact and Calculating ROI

      Patricia Pulliam Phillips,Lizette Zuniga,Jack J. Phillips

      Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI examines the strategic role of organisational development (OD), explains the reasons for measuring OD efforts…

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      Cover image for Measuring the Success of Employee Engagement: A Step-by-Step Guide for Measuring Impact and Calculating ROI
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      Measuring the Success of Employee Engagement: A Step-by-Step Guide for Measuring Impact and Calculating ROI

      Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray

      Makes the business case for an employee engagement initiative. This title demonstrates what it takes to build a programme with the end in mind. By following real case studies that…

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      Cover image for Measuring The Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI
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      Measuring The Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI

      Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray

      Evaluate leadership development programs all the way to impact and ROI.

      Globally, a record amount is being invested in leadership development, more than at any other time in history. And…

      $130.99

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      Cover image for Measuring the Success of Learning Through Technology: A Step-by-Step Guide for Measuring Impact and ROI on E-Learning, Blending Learning, and Mobile Learning
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      Measuring the Success of Learning Through Technology: A Step-by-Step Guide for Measuring Impact and ROI on E-Learning, Blending Learning, and Mobile Learning

      Tamar Elkeles,Patricia Pulliam Phillips,Jack J. Phillips

      Learn to measure the results of your technology-based learning programs with this step-by-step guide.

      Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning…

      $130.99

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      Cover image for Proving the Value of Soft Skills: Measuring Impact and Calculating ROI
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      Proving the Value of Soft Skills: Measuring Impact and Calculating ROI

      Jack Phillips,Patti Phillips,Rebecca Ray

      Measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. This book reveals how…

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      Cover image for Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI
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      Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI

      Patricia Pulliam Phillips,Jack J. Phillips,Lisa Ann Edwards

      Provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programmes and to demonstrate the return on investment of these programmes.

      $130.99

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      Cover image for Maximizing the Value of Consulting: A Guide for Internal and External Consultants
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      Maximizing the Value of Consulting: A Guide for Internal and External Consultants

      Jack J. Phillips,William D. Trotter,Patricia Pulliam Phillips

      Provide organized, efficient, relevant consulting with lasting value Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external…

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      Accountability in Human Resource Management: Connecting HR to Business Results

      Jack J. Phillips,Patricia Pulliam Phillips (ROI Institute, Inc., USA),Kirk Smith

      Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.

      $144.99

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      Accountability in Human Resource Management: Connecting HR to Business Results

      Jack J. Phillips,Patricia Pulliam Phillips (ROI Institute, Inc., USA),Kirk Smith

      Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.

      $325.99

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      Cover image for Making Change Work: How to Create Behavioural Change in Organizations to Drive Impact and ROI
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      Making Change Work: How to Create Behavioural Change in Organizations to Drive Impact and ROI

      Emma Weber,Patricia Pulliam Phillips,Dr Jack Phillips

      Ensure sustained behavioural change and ROI from organizational change projects with this evidence-based, practical guide.

      $154.99

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      Cover image for Return on Investment in Meetings & Events: Tools and Techniques to Measure the Success of all Types of Meetings and Events
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      Return on Investment in Meetings & Events: Tools and Techniques to Measure the Success of all Types of Meetings and Events

      M. Theresa Breining,Jack J. Phillips (ROI Institute, Inc., USA),Patricia Pulliam Phillips

      The Phillips ROI Methodology[trademark] utilizes five levels of evaluation, which are essential in determining the return on investment. This title introduces and demonstrates ROI measurement methodology. It addresses the growing…

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      Cover image for Return on Investment in Meetings & Events: Tools and Techniques to Measure the Success of all Types of Meetings and Events
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      Return on Investment in Meetings & Events: Tools and Techniques to Measure the Success of all Types of Meetings and Events

      M. Theresa Breining,Jack J. Phillips (ROI Institute, Inc., USA),Patricia Pulliam Phillips

      The Phillips ROI Methodology[trademark] utilizes five levels of evaluation, which are essential in determining the return on investment. This title introduces and demonstrates ROI measurement methodology. It addresses the growing…

      $100.99

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      Cover image for Value for Money: How to Show the Value for Money f or All Types of Projects and Programs in Governmen ts, Non-Governmental Organizations, Nonprofits, an
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      Value for Money: How to Show the Value for Money f or All Types of Projects and Programs in Governmen ts, Non-Governmental Organizations, Nonprofits, an

      PP Phillips,Jack J. Phillips,Gina Paone,Cyndi Huff Gaudet,Kyle McLeod

      Written by two of the world’s most well-known ROI (Return on Investment) gurus, this guide is indispensable for anyone involved in showing the value of money for projects and programs…

      $417.99

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      Cover image for Chief Talent Officer: The Evolving Role of the Chief Learning Officer
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      Chief Talent Officer: The Evolving Role of the Chief Learning Officer

      Tamar Elkeles,Jack Phillips (ROI Institute, Inc., USA),Patricia Phillips (ROI Institute, Inc., USA),Patricia Pulliam Phillips (ROI Institute, Inc., USA)

      Earlier edition published as: The chief learning officer: driving value within a changing organization through learning and development.

      $818.99

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      Chief Talent Officer: The Evolving Role of the Chief Learning Officer

      Tamar Elkeles,Jack Phillips (ROI Institute, Inc., USA),Patricia Phillips (ROI Institute, Inc., USA),Patricia Pulliam Phillips (ROI Institute, Inc., USA)

      Earlier edition published as: The chief learning officer: driving value within a changing organization through learning and development.

      $104.99

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      Cover image for The Human Resources Scorecard: Measuring the Return on Investment
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      The Human Resources Scorecard: Measuring the Return on Investment

      Jack J. Phillips,Ron Stone,Patricia Phillips

      This text offers a step-by-step process for measuring return on investment in human resources programmes. The ROI Process is designed to aid managers in determining and improving the bottom-line impact…

      $127.99

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      Cover image for Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results
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      Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results

      Dana Robinson,James C. Robinson,Patricia Pulliam Phillips,Jack Phillips,Dick Handshaw

      The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement.

      $95.99

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      Cover image for The ROI Fieldbook: Strategies for Implementing ROI in HR and Training
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      The ROI Fieldbook: Strategies for Implementing ROI in HR and Training

      Jack J. Phillips (ROI Institute, Inc., USA),Holly Burkett,Patricia Phillips,Ron Stone

      Since the publication of ‘Return on Investment in Training and Performance Improvement Programs,’ many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does…

      $281.99

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      Cover image for The ROI Fieldbook: Strategies for Implementing ROI in HR and Training
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      The ROI Fieldbook: Strategies for Implementing ROI in HR and Training

      Jack J. Phillips (ROI Institute, Inc., USA),Holly Burkett,Patricia Phillips,Ron Stone

      Since the publication of ‘Return on Investment in Training and Performance Improvement Programs,’ many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does…

      $818.99

      Available to order, ships in approx 4 weeksAvailable to order