Online Fulfilment Officers
Casual opportunities
We're looking for reliable, detail-oriented people to join our Online Fulfilment Team in West Melbourne for our busy Christmas and summer period.
About this role
As an Online Fulfilment Officer, you'll handle online book orders from start to finish, making sure customers receive their books quickly and safely. This role suits someone who enjoys working with books, likes getting the details right, and wants to be part of a friendly team.
What you'll be doing:
- Pick and pack orders for shipping (including gift wrapping when requested)
- Receive and process deliveries and transfers from our shops
- Provide customer service support when needed
- Keep the packing and receiving area organised and tidy
What we're looking for:
- Excellent attention to detail - accuracy is important
- Good problem-solving skills
- Team player who works well with others
- Good time management and ability to prioritise tasks
- Physical capability - comfortable being on your feet, lifting books and packages, bending, and moving trolleys
- Experience in online order fulfilment, dispatch or warehouse environments helpful but not essential.
When we need you:
- We’re looking for people who can start straight away.
- Shifts are Monday to Friday up until the end of December.
Why join our team:
- Work with Australia's leading independent booksellers
- Friendly, supportive team environment
- Be part of getting books to customers across the country
View the full position description here. Ready to join our team? Send your CV and a brief cover letter to [email protected]
General expressions of interest
Thank you for your interest in employment opportunities at Readings.
Readings is an independent bookseller with several branches located around Melbourne; in Carlton, Chadstone, Doncaster, Hawthorn, Malvern, St Kilda, Emporium, and within the State Library of Victoria, plus an online shop. You can read more about us here.
When employment opportunities arise, our Managers look to engage enthusiastic retailers who share our passion for books and music, who can demonstrate a strong customer service focus, and who are keen to share their product knowledge.
We’re fortunate to receive many unsolicited applications for employment which means, when employment opportunities do come up, our Managers are generally able to take on people with bookselling or other relevant industry experience.
If you are interested in a position at Readings, feel free to complete this expression of interest form and then we can consider you, should a position become available. We will retain your personal details for up to 6 months, in accordance with our privacy policy.
Specialised positions within our shops and marketing department also come up from time to time. When we need to recruit for such positions, you’ll find the advertisement here. Readings doesn’t offer unpaid positions.
