The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described…

Aims to provide the baseline understanding of return on investment (ROI) to both novice and experienced learning and performance practitioners. This book walks the reader through ROI process from the…

Prove your effectiveness to anyone-and achieve professional success-by adapting the same ROI methods and metrics that leading companies use.

In an era of evidence-based inquiry, people need to be able…

Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on…

Learn to measure the results of your technology-based learning programs with this step-by-step guide.

Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning…

The Phillips ROI Methodology[trademark] utilizes five levels of evaluation, which are essential in determining the return on investment. This title introduces and demonstrates ROI measurement methodology. It addresses the growing…