Measurement and evaluation are key to establishing success and demonstrating the value-add of your programmes, but often L&D professionals launch into this journey with no clear destination in mind. This…

Workplace learning professionals are frustrated when senior executives and top organizational leaders do not ‘get’ the value of learning and training initiatives. Based on interviews, and briefings with senior management…

ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia…

Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on…

Learn to measure the results of your technology-based learning programs with this step-by-step guide.

Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning…

Ensure sustained behavioural change and ROI from organizational change projects with this evidence-based, practical guide.

This text offers a step-by-step process for measuring return on investment in human resources programmes. The ROI Process is designed to aid managers in determining and improving the bottom-line impact…

Since the publication of ‘Return on Investment in Training and Performance Improvement Programs,’ many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does…