Respond quickly and effectively to workplace trauma

For years, employee assistance programs have been providing critical incidence stress management services to employees who have been involved in, or witness to, workplace fatalities and accidents that are likely to traumatize workers and affect quality of work and increase sick leave and health claims. Workplace Disaster Preparedness, Response, and Management presents successful strategies for rapid response to episodes of workplace violence, natural disasters, and acts of terrorism that have become all-too-common occurrences in the workplace.

Workplace Disaster Preparedness, Response, and Management is a must read for professionals in the business of providing crisis response services and for employers responsible for planning and coordinating organizational responses to disasters. This unique book presents first-hand accounts from EAP program managers, Critical Incident Stress Management (CISM) professionals, and crisis managers on their trauma response techniques and from health professionals involved in the aftermath of Hurricane Katrina and the Sept. 11 attacks on the World Trade Centers and the Pentagon.

Workplace Disaster Preparedness, Response, and Management examines:

similar and dissimilar experiences of EAP professionals in responding to large scale traumatic events

using military models in trauma response

managing trauma in the South African mining industry

trauma response techniques in high risk work settings

compassion fatigue among professional helpers

how various types of industries handle critical incidents

EAP responses to natural disasters

repetitious violence in the workplace

organizational crisis intervention

and much more

Workplace Disaster Preparedness, Response, and Management also includes Bern Beidel’s first-person account as EAP Director for the United States House of Representatives of the response to anthrax contamination in mailrooms and office buildings in the nation’s capital.