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Uncover the secrets of masterful retail strategy in this book for business owners and managers. With practical advice and ethical guidance, Retail Kung Fu will teach you the right moves to build a loyal customer base for years to come.
Retail Kung Fu: A Streetfighter's Guide to the Retail Business is your ultimate guide to thriving in the high-stakes world of retail. Drawing from decades of hands-on experience, Rodgers lays out the steps for building a retail business that wins in any environment-ethically and effectively.
Packed with proven strategies, this book will help you to achieve:
Happy Customers who keep coming back and will spread the word about your business. Happy Employees-valued, motivated, and highly productive. Happy Managers who feel empowered and encouraged that their leadership systems are efficient and fulfilling for their staff. Happy Owners who have a strong vision for their franchises and a low-stress structure for how to help their teams succeed. And Unhappy Competitors that you'll leave in the dust.
Retail Kung Fu blends wisdom from Rodgers's long and storied career with lessons of martial arts, emphasizing that the best defense in business is to stay agile and adaptable. Whether you're just starting out or looking to revitalize your existing enterprise, these practical tips on customer service, employee engagement, and more will help you take things to the next level- without going against a compassionate conscience.
With real-world examples and actionable insights, this is a must-read for anyone in the retail industry. Success is about mastering the moves to win.
