Harnessing Artificial Emotional Intelligence for Improved Human-Computer Interactions

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Industry 5.0 is poised to redefine the collaboration between humans and machines, marking a crucial moment in technological evolution. However, as we stand at the threshold of this transformative era, a critical challenge emerges - the integration of emotional intelligence into the industrial landscape. Organizations grapple with the urgent need to understand, strategize, and ethically deploy artificial emotional intelligence (AEI) in Industry 5.0. This pivotal juncture calls for a comprehensive resource that explores the theoretical foundations but offers practical insights into the applications, challenges, and responsible deployment of AEI. The absence of a cohesive guide addressing the intricacies of AEI in Industry 5.0 leaves a void in academic scholarship. Organizations, researchers, and policymakers lack a singular, authoritative source to navigate the complexities of emotional intelligence integration, impacting Industry 5.0 strategies, sustainability plans, and customer services. The challenge lies in managing the delicate balance between human and machine collaboration while ensuring ethical considerations are at the forefront of AI deployment. As the demand for emotional intelligence in the industrial landscape intensifies, the need for a unifying resource becomes increasingly apparent.