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THE CHEATSHEET TO BEAT YOUR RIVALS IN BUSINESS & AT WORK helps entrepreneurs and executives find answers to many of their inconvenient and difficult questions such as:
How do you know if you are overpaying your managers? When do you walk out of meetings? When is it time to change your CEO or your boss? Why do you lose good people by promoting them? Why is cheap labor not cheap? Which are the slowest departments in most companies? Who is the best C-suite executive to replace the CEO? Which two departments often fight each other? How can small businesses thrive in the next pandemic or economic crisis? Why is overtime a sign of mismanagement? What are the 4 vital signs of a distressed business? Which are the bad traits of job applicants you won't know during recruitment? When is your digital transformation a digital disaster? How do you replace your boss sooner and not later? How do you increase price and still increase market share? How do you avoid price cutthroat competition and win? When is downsizing a disaster, a false economy? When do you replace your entire board? Should doctors run hospitals, and lawyers law firms? How can the lowest bidder be the most expensive? How can you be the last person to be fired or the last man out? Why paying big peanuts may just get you big monkeys? How would the world's greatest strategists Musashi and Sun Tzu do SWOT analysis? Why are successful enterprises often founded by two business partners? What are the blindspots of common KPI's that can make them backfire? What can quality myopia limit enterprise growth? How can high sales hide high costs and reduce profits? How can increasing the right cost significantly reduce overall costs? Why do innovative entrepreneurs fail to grow or scale their businesses? How do you quickly pivot your business to survive a crisis? How do you avoid the 7 sins of customer service? Why are too many signatories, checkers, and inspectors signs of poor management? When is a call center a "cold" center? What will replace "location, location, location" as the new marketing mantra? How can busy hardworking employees be more wasteful than idle ones?
This book is for street smart entrepreneurs who want to take their businesses to the next level of growth by outflanking competitors. It is also for rising executives who want to fast track their careers by outsmarting their work rivals. It is for business men and women, managers and professionals who have no time for long learning curves and lectures, thick textbooks, expensive experience, and first-time mistakes. This "cheatsheet" consists of easy-to-read, easy-to-digest actionable tips and practical insights from across industries and management functions covering business, strategy, leadership, technology, sustainability, and inclusivity at work. Every part is numbered for quick referencing and sharing. Readers can jump to any part of the book and cherry pick those they may find useful for immediate application. The author shares his insights and experience from decades of coaching and training entrepreneurs and executives as a management consultant and business school professor as well as from his studies and research work in Southeast Asia and Japan. Part I, INSIGHTS, is a collection of concise insights on business and management many of which present alternative perspectives to established paradigms. Part II, POLLS, contains the informative and often surprising responses of entrepreneurs, executives and professionals to the author's survey questions in social media about the challenges and dilemmas they face. Part III, ARTICLES, is a curated set of 5 of his latest management articles on operational excellence.
