ADB Client Perceptions Survey 2020: Multinational Survey of Stakeholders

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The ADB Perceptions Survey 2020 seeks to determine whether ADB is meeting the evolving needs of its developing member countries on providing innovative and client-centered financial and knowledge products and services.

This publication presents the results gathered from survey respondents representing more than 40 countries in Asia and the Pacific, and more than 20 in other regions. Key findings reveal high level of familiarity with ADB together with a positive trend in the overall usefulness of ADB knowledge products, and services. Conversely, responsiveness and collaboration with developing partners necessitates for improvement.