Drivers of Trust in Public Institutions in Chile

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Drivers of Trust in Public Institutions in Chile was undertaken as part of Chile's State Modernisation Agenda 2022-2026. Based on results of the 2023 OECD Trust Survey and over fifty qualitative interviews with key national stakeholders, the study offers in-depth and comparative analysis of public trust and its driving factors. The report provides recommendations to further enhance trust, including improving the delivery and responsiveness of public services, promoting fairness across public institutions, and enhancing communication and engagement between the government and the population.