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This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.
The study of purchasing behavior can only be relevant if we take into account the nature of the relationship and the form of the exchange. Some exchanges are transactional and punctuated in time, while others are more relational and unfold over time. What's more, some exchanges are formally contractualized, while others are not. If companies, out of an obvious concern for customer loyalty, are moving towards relationship-based marketing, they will also need to develop a model for analyzing consumer and buyer behavior that is adapted to the type of relationship involved.
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This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.
The study of purchasing behavior can only be relevant if we take into account the nature of the relationship and the form of the exchange. Some exchanges are transactional and punctuated in time, while others are more relational and unfold over time. What's more, some exchanges are formally contractualized, while others are not. If companies, out of an obvious concern for customer loyalty, are moving towards relationship-based marketing, they will also need to develop a model for analyzing consumer and buyer behavior that is adapted to the type of relationship involved.