Mediation bei gewaltgeneigten Pflegesituationen
Alexandra Eder
Mediation bei gewaltgeneigten Pflegesituationen
Alexandra Eder
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Diese Arbeit untersucht die unterschiedlichen Anwendungsgebiete von Mediation in Karntner Pflegeheimen, insbesondere ob mittels Mediation Gewalt im Pflegealltag reduziert oder verhindert werden kann. Es werden die Begriffe Gewalt, Aggression, Konflikte und Mediation theoretisch erklart und mit Praxisbeispielen verdeutlicht. Ein Kapitel wird dem noch jungen Fachbereich Elder Mediation gewidmet. Mittels quantitativer Analyse wurde das Bewusstsein der Pflegekrafte abgefragt.
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