Identifying and correcting service quality problems by applying the GAP-Model - Musterstadter Golfclub e.V., Dustin Crefeld (9783640867141) — Readings Books
Cart ⚙️
Home / Identifying and correcting service quality problems by applying the GAP-Model - Musterstadter Golfclub e.V.
Identifying and correcting service quality problems by applying the GAP-Model - Musterstadter Golfclub e.V.
Paperback

Identifying and correcting service quality problems by applying the GAP-Model - Musterstadter Golfclub e.V.

Dustin Crefeld
$131.99
Add to wishlist
Sign in or become a Readings Member to add this title to your wishlist.

Seminar paper from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, Business and Information Technology School - The Entrepreneurial University Iserlohn (Sport & Event Management), language: English, abstract: This essay relates to the gap model of service quality developed by Parasuraman, Zeithaml and Berry. Nowadays it has become an important pattern of the modern service management processes. The gap model will be applied to the Musterstadter Golfclub e.V.

Read More
In Shop
Out of stock
Shipping & Delivery

$9.00 standard shipping within Australia
FREE standard shipping within Australia for orders over $100.00
Express & International shipping calculated at checkout

MORE INFO

Stock availability can be subject to change without notice. We recommend calling the shop or contacting our online team to check availability of low stock items. Please see our Shopping Online page for more details.

Format
Paperback
Publisher
Grin Publishing
Country
Germany
Date
16 March 2011
Pages
52
ISBN
9783640867141

Seminar paper from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, Business and Information Technology School - The Entrepreneurial University Iserlohn (Sport & Event Management), language: English, abstract: This essay relates to the gap model of service quality developed by Parasuraman, Zeithaml and Berry. Nowadays it has become an important pattern of the modern service management processes. The gap model will be applied to the Musterstadter Golfclub e.V.

Read More
Format
Paperback
Publisher
Grin Publishing
Country
Germany
Date
16 March 2011
Pages
52
ISBN
9783640867141

Looking for something in particular?

Search our extensive online catalogue.