S.O.A.P. for Success

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Love Your Business Again! Simplify Operations So You Can Focus on Your Mission

Many business owners and managers didn't follow the traditional path. Perhaps you started your business from scratch or rose from the ground up. Fueled by passion, not formal training, you may find yourself trapped under admin tasks like grappling with payroll, unhappy reviews, or facilities issues instead of focusing on the work that truly inspired you in the first place.

Cornell-trained veterinarian turned business leader Dr. Stephanie F. West applies a simple method used in medical records, S.O.A.P., to diagnose and treat what is ailing your business. Subjective, Objective, Assessment, and Plan (S.O.A.P.) is a structured yet flexible framework that helps you pinpoint what's wrong, prioritize what matters, and act fast-no MBA required. Whether you're running a small business, managing a large enterprise, or working in academia, Dr. West shows you exactly how to apply the method to your unique situation in any industry. With inspiring stories and practical lessons, she'll help you cut through confusion, take back control, and get your business functioning at its best so you can get back to doing what you love most.