It’s Complicated

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Faith-Inspired, Cause-Driven Organisations (FICDOs) are among the most influential forces in society. These not-for-profit entities employ hundreds of thousands of people and serve millions daily. From the outside, they may appear as well-intentioned yet somewhat simplistic organisations. But inside, the reality is far more complex. FICDOs operate with an unusual level of complexity, and too often, this complexity leads to dysfunction-causing frustration, burnout, and unsustainable work environments. When an organisation struggles internally, its mission suffers. So how can we build stronger, more effective FICDOs? This book uncovers the root causes of FICDO complexity and explains why traditional corporate best practices often fall short in these unique environments. Through real-world case studies, practical insights, and a blend of organisational and theological perspectives, It's Complicated offers fresh approaches to navigating these challenges. Whether you're a leader, a team member, or someone invested in the success of mission-driven organisations, this book provides the tools to help FICDOs thrive-so they can continue making the impact they were created for.