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How May I Serve You
Paperback

How May I Serve You

$129.99
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How May I Serve You is a collection of live-chat conversations with Saadia Abbasi and Malik Ayaz, two customer service agents based in Pakistan and outsourced by UK companies. It brings physicality to what we all experience during online interactions, putting participants in the position of the "other" and emphasizing the human and social elements of digital engagement. The discussions range from the structure of call centres and cubicles to online identity and the dynamic of technolonialism that arises from outsourcing systems.

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MORE INFO
Format
Paperback
Publisher
Sold Out Publishing
Country
United Kingdom
Date
1 November 2023
Pages
120
ISBN
9781914180064

How May I Serve You is a collection of live-chat conversations with Saadia Abbasi and Malik Ayaz, two customer service agents based in Pakistan and outsourced by UK companies. It brings physicality to what we all experience during online interactions, putting participants in the position of the "other" and emphasizing the human and social elements of digital engagement. The discussions range from the structure of call centres and cubicles to online identity and the dynamic of technolonialism that arises from outsourcing systems.

Read More
Format
Paperback
Publisher
Sold Out Publishing
Country
United Kingdom
Date
1 November 2023
Pages
120
ISBN
9781914180064