The Learning Power of Listening

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Social change is messy. Poverty and inequality are experienced in myriad ways, each person and household with specific opportunities and needs. Working with their inherent complexity requires seeing what is happening at the margins for small groups, as much as what is center stage for the majority. Such nuances matter.

Listening deeply to many people’s experiences lays the foundation for learning together about options and choices. SenseMaker is a unique method of inquiry that encourages and enables novel insights not obtained from conventional quantitative and qualitative methods. It is action-oriented and, therefore, well-suited for people needing data-informed insights for adaptive management.