Become a Readings Member to make your shopping experience even easier. Sign in or sign up for free!

Become a Readings Member. Sign in or sign up for free!

Hello Readings Member! Go to the member centre to view your orders, change your details, or view your lists, or sign out.

Hello Readings Member! Go to the member centre or sign out.

Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
Paperback

Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

$31.99
Sign in or become a Readings Member to add this title to your wishlist.

Practical strategies to manage conflict in both personal and professional relationships

Conflict is an unavoidable aspect of human existence, so it’s vital to develop communication skills that will help you navigate these challenging moments. With The Conflict Resolution Playbook, you’ll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth.

You’ll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you’ll gain a better understanding of conflict itself-where it comes from, why it cuts so deep, and how it can be of value.

Improve your communication skills with:

Back to the basics-Identify humankind’s core psychological needs-identity, safety, care, autonomy, growth, and stimulation-and how they relate to conflict. Real-world advice-Learn to recognize different communication styles, collaborate on solutions, practice assertiveness, and more, through relatable scenarios and actionable strategies.
The written word-Discover tips for avoiding or resolving common digital communication issues and boost your text-based communication skills.

Learn how to improve your communication skills and develop the tools you need to navigate your way through any conflict.

Read More
In Shop
Out of stock
Shipping & Delivery

$9.00 standard shipping within Australia
FREE standard shipping within Australia for orders over $100.00
Express & International shipping calculated at checkout

MORE INFO
Format
Paperback
Publisher
Rockridge Press
Date
8 December 2020
Pages
168
ISBN
9781647399528

Practical strategies to manage conflict in both personal and professional relationships

Conflict is an unavoidable aspect of human existence, so it’s vital to develop communication skills that will help you navigate these challenging moments. With The Conflict Resolution Playbook, you’ll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth.

You’ll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you’ll gain a better understanding of conflict itself-where it comes from, why it cuts so deep, and how it can be of value.

Improve your communication skills with:

Back to the basics-Identify humankind’s core psychological needs-identity, safety, care, autonomy, growth, and stimulation-and how they relate to conflict. Real-world advice-Learn to recognize different communication styles, collaborate on solutions, practice assertiveness, and more, through relatable scenarios and actionable strategies.
The written word-Discover tips for avoiding or resolving common digital communication issues and boost your text-based communication skills.

Learn how to improve your communication skills and develop the tools you need to navigate your way through any conflict.

Read More
Format
Paperback
Publisher
Rockridge Press
Date
8 December 2020
Pages
168
ISBN
9781647399528