Embrace Gengagement: How to Transform Generational Challenges Into Opportunities for You and Your Firm

This is the single-best guide for managing generational issues today–both within your firm and when dealing with your valued clients. - Patrick J. McKenna, international business bestseller and longtime consultant and coach to new firm leaders Numerous studies have demonstrated that workplace collaboration through diverse teams or groups–whether gender, religion, ethnic background, or age–directly impacts increased profitability. Yet people are often puzzled about how to establish rapport with different generations and retain/sustain productive, ongoing, and mutually beneficial relationships. Using primary and secondary research, Phyllis Weiss Haserot explores the problems that prevent managers and leaders from engaging and retaining multi-generational talent. With this book’s guidance, you can take the stress, frustration, and negative energy out of working with people of different generations. This allows you to understand and accomplish common goals–and do it faster with more engaged workers. The book’s action steps and tools are designed to help you win over other generations and be a bridge among generations to create change with empathy and understanding. Use this guidance to start the conversations that enable you and your colleagues to thrive in work and life, and employ the author’s valuable tips to maintain relevance at each stage of your career and in finding new ways to contribute meaningfully. Be an agent of positive change to humanize business in a collaborative manner and foster a culture of camaraderie. This cross-generational guide will help you build the skills to manage generational issues both within the organization and in dealing with valued clients.