The Call Center Handbook, Keith Dawson (9781578200191) — Readings Books
The Call Center Handbook
Paperback

The Call Center Handbook

$227.99
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This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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Format
Paperback
Publisher
Taylor & Francis Ltd
Country
United Kingdom
Date
30 March 2007
Pages
284
ISBN
9781578200191

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

Read More
Format
Paperback
Publisher
Taylor & Francis Ltd
Country
United Kingdom
Date
30 March 2007
Pages
284
ISBN
9781578200191