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7 ½ X 9 ¼ in Introduction: What is a form? What is a fo rm?
1. Persuading people to answer Pick the right moment to ask a question Think about relationship question by question Follow three rules that t hat influence response rates Think about who will answer yo ur questions Summary Interlude: Registrati on forms: rules and suggestions 2. Gathering t he right information Find out why you need the inf ormation Check if your organization already holds the infor mation Find out what others ask for Summary: o nly ask for information that you need Case study: confe rence registration form 3. Making questions ea sy to answer How questions work Make it easy to understand the question Make it easy to find the answer Judging the answer: avoiding privacy errors Placing the answer: avoiding category errors Summary:
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7 ½ X 9 ¼ in Introduction: What is a form? What is a fo rm?
1. Persuading people to answer Pick the right moment to ask a question Think about relationship question by question Follow three rules that t hat influence response rates Think about who will answer yo ur questions Summary Interlude: Registrati on forms: rules and suggestions 2. Gathering t he right information Find out why you need the inf ormation Check if your organization already holds the infor mation Find out what others ask for Summary: o nly ask for information that you need Case study: confe rence registration form 3. Making questions ea sy to answer How questions work Make it easy to understand the question Make it easy to find the answer Judging the answer: avoiding privacy errors Placing the answer: avoiding category errors Summary: