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What do I do now? Every mediator asks themselves this.
Answering 50 common ethical, practical and technical problems that arise at mediations, with key practice points highlighted in Q&A format.
Topics include:
Impartiality: You arrive at the mediation and suddenly realise that you know one of parties. What do you do? Joint Opening Sessions: One side wants one the other doesn’t. What do you do? Bad behaviour: One party is secretly recording the mediation. What do you do? Offers: Neither side will make an offer. They both say they want to hear from the other side first. What do you do?
Stages covered:
Pre-mediation At the mediation The End of the Mediation and After
Each entry includes:
The core issues behind the question
Case studies of authentic, anonymized, true-life examples The ethical, legal, procedural and commercial issues highlighted and explained in straightforward language Advice on your options: proven tips for immediate use Checklists, sample emails, scripts and templates. Cross-references to cases, protocols, codes of conduct.
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What do I do now? Every mediator asks themselves this.
Answering 50 common ethical, practical and technical problems that arise at mediations, with key practice points highlighted in Q&A format.
Topics include:
Impartiality: You arrive at the mediation and suddenly realise that you know one of parties. What do you do? Joint Opening Sessions: One side wants one the other doesn’t. What do you do? Bad behaviour: One party is secretly recording the mediation. What do you do? Offers: Neither side will make an offer. They both say they want to hear from the other side first. What do you do?
Stages covered:
Pre-mediation At the mediation The End of the Mediation and After
Each entry includes:
The core issues behind the question
Case studies of authentic, anonymized, true-life examples The ethical, legal, procedural and commercial issues highlighted and explained in straightforward language Advice on your options: proven tips for immediate use Checklists, sample emails, scripts and templates. Cross-references to cases, protocols, codes of conduct.