Stewart’s Guide to Floor Management: The Floor Managers Guide to the Leadership and Improvement

Based on the author’s experience successfully managing floor operations at a Toyota plant for many years, this book documents a process, or roadmap, to facilitate success for anyone tasked with this job. It presents an actionable methodology and gives readers insights into proven techniques that can be used to establish and maintain operational excellence. The author outlines the role of the shop floor manager as the member of the management team most closely involved with the process for creating value for the customer.