Performance: The Dynamic of Results in Postsecondary Organizations

Richard L. Alfred,Nathan Harris,Kathryn Thirolf,James Webb

Performance: The Dynamic of Results in Postsecondary Organizations
Format
Hardback
Publisher
Rowman & Littlefield
Country
United States
Published
18 August 2012
Pages
288
ISBN
9781442208339

Performance: The Dynamic of Results in Postsecondary Organizations

Richard L. Alfred,Nathan Harris,Kathryn Thirolf,James Webb

Understanding performance requires asking fundamental questions about the nature and purpose of an organization: What is its business? Whom does it serve? What do stakeholders want and expect? What do they get? How does the organization conceive of and measure results? How do stakeholders feel about results the organization is generating? Answers to these questions require a framework for analysis comprised of three essential ingredients: stakeholders, results and improvement strategies.
Organizational performance is given segmental treatment in literature and research. Numerous articles and books have been written on related topics such as outcomes assessment, organizational effectiveness, and cost-benefit analysis, but each approaches the subject from a singular perspective. In this book, organizational performance is viewed through multiple lenses so that its different dimensions can be understood and appreciated. The view is broad and far-reaching in the beginning and specific toward the end, where actions organizations can take to improve performance are described. Recognizing that performance is context specific, colleges and universities are used in this book as the medium for examining performance.
This book is written for current and future leaders in profit and non-profit organizations who find scholarly books unimaginative, protracted, and detached from practice. Senior executives, while familiar with many of the basic concepts, will find exceptions to current conceptions of organizational performance and practices used to measure and report performance. Performance: The Dynamic of Results in Postsecondary Organizations will be particularly useful to: college and university administrators; corporate executives and managers; managers in non-profit, policy making and advocacy organizations; graduate program faculty and students; and management consulting organizations.

This item is not currently in-stock. It can be ordered online and is expected to ship in approx 4 weeks

Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.

Sign in or become a Readings Member to add this title to a wishlist.