Information and Communication Technology in Organizations: Adoption, Implementation, Use and Effects

Many organizations have had to live and learn over the last twenty years over the application of information and communication technology, and new applications and pitfalls continue to arise. Information Communication Technology in Organizations gives an overview of the most important factors that determine whether the application of ICT in organizations will succeed or fail. The text pays attention to technical, organizational and economic perspectives as well as examining psychological and user perspectives. By integrating these perspectives, the text describes all of the phases of ICT in organizations: adoption, implementation, use and effects. The book includes case studies and has been written for advanced undergraduates and postgraduates of information studies, business studies and communication science.