Business and Professional Communication Playbook: Essential Skills for Tomorrow’s Workplace

Business and Professional Communication Playbook helps students learn the nuts and bolts of business communication. This book responds to the need for quick studying and reading with each chapter focusing on a single theory, concept, or skill. Reading aids like checklists, professional tips, engaging examples, and insights from working professionals help teach students of all skill levels how to communicate like a professional. Authors Michelle Violanti and Stephanie Kelly show students that the ability to analyze and adapt is at the heart of effective communication, and every activity encourages students to understand how to cultivate relationships through ethical, responsible, and respectful communication. Focused, bite-sized chapters on the most important topics in business communication, such as interviewing, writing resumes, and leading team presentations will motivate students to read and prepare ahead of time so instructors can focus on skill-building during class. By using this simple and flexible format, Business and Professional Communication Playbook will provide students and instructors with an excellent foundation for a successful Business Communication course.