How not If to Navigate Difficult Conversations

This book is designed for busy leaders who need a resource to turn to for insight into many situations where their conversations become difficult with employees, colleagues and others important to their success. Find the article you need, read it in under a minute, and gain an insight into the situation you are facing. Like climbing a mountain, all significant improvements take place one step at a time, and changing the way you do one thing could make an enormous difference!