The Three Ways of Getting Things Done: Hierarchy, Heterarchy and Responsible Autonomy in Organizations

An organization must have a hierarchy. That’s the conventional wisdom. It’s what everyone believes. It’s also the easy and familiar option. Many think that the only alternative is chaos. They think proper organizations need hierarchy to get things done effectively. But hierarchy is just one possible way of getting things done in an organization. This book looks objectively at hierarchy and shows us why it has such a grip on us. It also shows how well the alternatives can work in practice. The book is vital reading for anyone who wants organizations to work better.