The Public Involvement Manual

Originally published by Abt Books in 1981, this manual has been designed to provide the reader with a practical guide to designing and conducting public involvement programs as part of agency or corporate decision making. Offers valuable skills for government and corporate decision makers required by law to solicit public opinion in designing and implementing programs. Provides advice on designing public and small group meetings, working with the media, defusing volatile issues, meeting hostile audiences, and preparing summary reports.