Working the Planning Table: Negotiating Educationa l Programs for Adults

In a time of increased scrutiny and heightened demands for accountability, community and public leaders must demonstrate more than good intentions, they must produce results. Results That Matter outlines a new and effective framework, the Effective Community Governance Model, that employs a set of valuable tools of community improvement especially performance measurement and citizen engagement to empower communities to achieve the outcomes that their citizens most desire. Using the information and tools presented in this book, government, nonprofit, and civic managers and reformers will learn not only how to achieve one-time improvement of their organizations and communities but how to foster a cycle of community renewal and improvement.