Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict Disagreement, Misunderstanding, and Problematic Talk distinguishes between effective and ineffective forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will enjoy this book.