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At America's Service
Paperback

At America’s Service

$50.99
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From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.

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MORE INFO
Format
Paperback
Publisher
Little, Brown & Company
Country
United States
Date
1 January 1992
Pages
252
ISBN
9780446393164

From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.

Read More
Format
Paperback
Publisher
Little, Brown & Company
Country
United States
Date
1 January 1992
Pages
252
ISBN
9780446393164