Communication in Construction: Theory and Practice

Communication within project-based environments presents special challenges. Many of the problems that develop in construction projects are a result of both the temporary and inter-disciplinary nature of project teams. Each player having a different employer complicates the situation further. This book offers practical guidance on possible solutions to communication problems, featuring a number of examples related to the construction industry. Several non-typical perspectives on the process of communication are introduced, to encourage the reader to think about communication in a new way. ‘Thinking with diagrams’, for example, is useful for those such as architects who work primarily with visual communication media. This can be contrasted with the ‘visual perception’ approach, which emphasises the rational and scientific aspects of human biology. The combination of different perspectives highlights the diversity of communication problems facing those working within project-based environments.