Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation management field. This collection is international in scope, and addresses the four key areas of the subject: * the foundations of operations management * the interaction between operations and strategy * the role of technology * ‘Japanization’ and ‘just in time’ techniques. With a new introduction providing an overview of the key concepts, and an extensive index, this collection will prove an invaluable reference tool and teaching aid.