Shocked, Appalled, and Dismayed: How to Write Letters o Complaint That Get Results, Ellen Haygood Phillips (9780375701207) — Readings Books
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Shocked, Appalled, and Dismayed: How to Write Letters o Complaint That Get Results
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Shocked, Appalled, and Dismayed: How to Write Letters o Complaint That Get Results

Ellen Haygood Phillips
$29.99
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The Miss Manners of consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.

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Format
Paperback
Publisher
Random House USA Inc
Country
United States
Date
15 February 1999
Pages
333
ISBN
9780375701207

The Miss Manners of consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.

Read More
Format
Paperback
Publisher
Random House USA Inc
Country
United States
Date
15 February 1999
Pages
333
ISBN
9780375701207

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