Slavenka Drakulic attended the Serbian war crimes trial in the Hague. This important book is about how ordinary people commit terrible crimes in wartime. With extraordinary story-telling skill Drakulic draws us in to this difficult subject. We cannot turn away from her subject matter because her writing is so engaging, lively and compelling. From the monstrous Slobodan Milosevich and his evil Lady Macbeth of a wife to humble Serb soldiers who claim they were ‘just obeying orders’, Drakulic brilliantly enters the minds of the killers. There are also great stories of bravery and survival, both from those who helped Bosnians escape from the Serbs and from those who risked their lives to help them.