Using Consultants in Libraries and Information Centers: A Management Handbook

This handbook offers a comprehensive discussion of the consultant/library relationship. It includes chapters written by full-time professional library consultants, information specialists and library administrators who have had extensive experience in using consultants to solve a range of problems in information service. Parts 1 and 2 address the need to provide a solid foundation, based on an understanding of what the consultant will do, before arriving on the scene. Practical advice is offered by the contributors which should allow for the library or information centre staff to more fully accept the activity of the consultant. A common thread woven throughout the chapters is the need for strong communication. Part 3 offers views on the roles that consultants may play in the negotiation process, the development of proposals, and in the evaluation of large-scale information systems. Specialty areas of consultancy are discussed in Part 4, while Part 5 explores the more vexing dilemmas associated with the consulting process. Parts 6 and 7 provide insights into the future use of consultants and explores alternatives to the use of the traditional external consultant. A bibliographic essay and comprehensive index complete the volume. New library administrators should find this book of value as they seek to understand the value of using consultants and in establishing effective working relationships with them. Middle management library administrators should find the book of interest as they seek to appreciate the range of specialities that consultants now offer. In addition, library and information science students, as well as consultants themselves, should find the book of practical value.