‘Daisy, what’s happened to you? I said you could go for a drink of water, not a trip up the Nile.’ Mrs Patmore

Have you ever wondered the best way to chastise your imperitent lady’s maid, put your judgemental grandmother back in her box, or have your household quaking in their boots with a well-timed stern word? Well the Crawley family and their staff are here to show you how. Packed full of the best one-liners and words of wisdom from Carson, the Countess Dowager, Lady Mary, Mrs Patmore and more, this book will take you back to your favourite Downton moments and have your household running smoothly in no time.