The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg, Deb Duncan,Todd Duncan (9781492679530) — Readings Books
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The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg
Hardback

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

Deb Duncan,Todd Duncan
$35.99
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Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.

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Format
Hardback
Publisher
Sourcebooks, Inc
Country
United States
Date
15 March 2019
Pages
136
ISBN
9781492679530

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.

Read More
Format
Hardback
Publisher
Sourcebooks, Inc
Country
United States
Date
15 March 2019
Pages
136
ISBN
9781492679530

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