Due to stage 4 restrictions, our Malvern shop is closed to the public, but our staff are available to take phone orders between 10am-4pm, Monday-Friday.
With Stage 4 restrictions operating in metropolitan Melbourne, we’re adapting our shops to best meet these changing circumstances, and for the safety of both our staff and our customers.
You can place an order online via our website at any time. Find out more about online shopping here. Please be patient with us if orders take longer than usual, as our warehouse and fulfillment staff manage social distancing, cleaning, and other additional Covid-safe measures in compliance with government directives.
You can also email your requests and orders to our Malvern shop at Malvern@readings.com.au. Please include your contact details in your email and our staff will call you to organise payment and confirm the mailing address. Our staff are also available to give recommendations and take your orders over the phone from 10am-4pm, Monday to Friday.
We are currently working towards making contactless pick-up of pre-paid orders safe and possible from our shops during Stage 4 restrictions, and we will have more information for you about this service next week. However, even with this service, our recommendation will remain to use the post wherever possible.
Staff will not be manning our phones on the weekend so you will need to email your enquiry to firstname.lastname@example.org, or wait until 10am on Monday. If your question relates to a website order, please email email@example.com.
All of our returns are suspended during Stage 4 restrictions, and our returns policy will resume once our shops can reopen in some capacity. If you need further information or clarification regarding a problem with an order, please call or email, or contact our online order customer service team on firstname.lastname@example.org.
A final note – there will be unexpected delays or issues at this time. Please be patient and kind to our staff, as we are working to the best of our abilities during a very difficult time. Thank you for your ongoing support!
Readings Malvern is known for its personal customer service and thoughtful selection of books, music and DVDs. Classical music, fiction and kids’ books are particular areas of expertise.
Readings Malvern moved to its current site on Glenferrie Rd almost ten years ago. Its loyal customer base is mostly drawn from the local community, with many regular customers who have been shopping there ‘for years’.
In 2006, Readings Malvern won a Local Trader Award for Best Bookseller from the City of Stonnington.
Readings Malvern Story Time
Please note: Our story time sessions at all our shops are currently suspended. We apologise for any inconvenience caused, and will update this page once they resume.
These weekly free sessions run every Thursday, from 10.30am to 11am, and are suitable for children aged 2-5 years. We ask that parents please stay with their children for the duration of the reading.
During trading hours, the front door is generally open and the shop is accessible for people whose mobility is impaired and wheelchair users. In rare cases, the front entrance may be closed due to bad weather. Clear signage can be found throughout the shop, and there is enough space for a wheelchair to be manoeuvred the length of the store. There are no steps within the shop.
There is a stool located in-store, which provides a place for people to rest.
If you have any difficulties moving around the shop, encounter hard-to-reach titles, or require a pen and paper to communicate, staff members are always on hand to help.
If you have any specific questions regarding accessibility, please contact the shop directly.