Due to stage 4 restrictions, our Hawthorn shop is closed to the public for browsing, but our staff are available to give recommendations and take phone orders between 10am-4pm, Monday-Saturday.
Please call the shop on the above number to purchase items over the phone and have them mailed out to you. We are also offering contactless pick-up of pre-paid orders for customers who live within 5km of the store.
Here is some information about how our contactless pick-up service works:
- This service is available at our Hawthorn shop from 10am-4pm, Monday to Saturday.
- You must phone ahead and pre-pay for your order over the phone, or email the shop with your order and contact details, and wait for a staff member to call you back and take payment over the phone.
- When you arrive to pick up your order, it will be passed out to you using a system that ensures there is no contact between staff and customers.
- Please note that as per Stage 4 restrictions our shops are a collection point only. If you have changes or questions about your order or if need to speak to a bookseller, you must phone the shop.
While we are pleased to offer this service, please remember the best and safest way to shop at Readings during Stage 4 restrictions is by ordering online or placing a phone order that can be sent out to you in the mail.
Staff will not be manning our phones on the weekend so weekend queries will need to be emailed to firstname.lastname@example.org, or wait until 10am on Monday. If your question relates to a website order, please email email@example.com.
A final note – there will be unexpected delays or issues at this time. Please be patient and kind to our staff, as we are working to the best of our abilities during a very difficult time. Thank you for your ongoing support!
Readings Hawthorn is a hub of community activity. The shop has been a major Melbourne author events destination since it moved from across the road to a larger space. Readings Hawthorn is home to several book groups.
At the rear of the shop lies the café, Supernova. This delicious and cosy café offers an all-day breakfast menu that focuses on modern fusion cooking. As well as great food, they also serve specialty coffee, including both house and seasonal roasts by Symmetry coffee roasters.
During trading hours, the front door is generally open and the shop is accessible for people whose mobility is impaired and wheelchair users. In rare cases, the front entrance may be closed due to bad weather. Clear signage can be found throughout the shop, but there are some areas where shelves and free-standing displays are spaced more closely together, which may make it difficult to move around comfortably. There are no steps within the shop.
There is a seating area located in-store, which provides a place for people to rest.
The café that adjoins Readings Hawthorn has a step at its front entrance, but it is possible for people in wheelchairs to access the café from a different entrance via the rear of the bookshop.
If you have any difficulties moving around the shop, encounter hard-to-reach titles, or require a pen and paper to communicate, staff members are always on hand to help.
If you have any specific questions regarding accessibility, please contact the shop directly.