With the global health crisis ongoing, we are committed to providing a safe environment for our staff and customers. Here are the conditions of entry for our shops:
- Check in using the displayed QR code or our pen-and-paper alternative.
- Use hand sanitiser on entry.
- Fitted face masks are mandatory, unless exempt.
- Maintain physical distancing and stay 1.5m from others.
- Keep your visit to within 15 minutes.
- Do not enter if unwell.
- Limit contact with surfaces & products.
- Follow directions to queue outside if required.
- Treat staff and other customers with respect.
- Payment by card required.
In addition to the above, each of our shops will have customer limits in place. The limit for our Hawthorn shop is 48 customers. If we reach that limit, staff will respectfully ask that you wait outside.
About Readings Hawthorn
Readings Hawthorn is a hub of community activity. The shop has been a major Melbourne author events destination since it moved from across the road to a larger space. Readings Hawthorn is home to several book groups.
At the rear of the shop lies the café, Supernova. This delicious and cosy café offers an all-day breakfast menu that focuses on modern fusion cooking. As well as great food, they also serve specialty coffee, including both house and seasonal roasts by Symmetry coffee roasters.
During trading hours, the front door is generally open and the shop is accessible for people whose mobility is impaired and wheelchair users. In rare cases, the front entrance may be closed due to bad weather. Clear signage can be found throughout the shop, but there are some areas where shelves and free-standing displays are spaced more closely together, which may make it difficult to move around comfortably. There are no steps within the shop.
There is a seating area located in-store, which provides a place for people to rest.
The café that adjoins Readings Hawthorn has a step at its front entrance, but it is possible for people in wheelchairs to access the café from a different entrance via the rear of the bookshop.
If you have any difficulties moving around the shop, encounter hard-to-reach titles, or require a pen and paper to communicate, staff members are always on hand to help.
If you have any specific questions regarding accessibility, please contact the shop directly.