Readings Doncaster

Westfield Doncaster, 619 Doncaster Rd, Victoria 3108— Manager: Kate McIntosh, 03 9810 0891, doncaster@readings.com.au

Due to stage 4 restrictions, our Doncaster shop is closed to the public for browsing, but our staff are available to give recommendations and take phone orders between 10am-4pm, Monday-Saturday.

Please call the shop on the above number to purchase items over the phone and have them mailed out to you. We are also offering contactless pick-up of pre-paid orders for customers who live within 25km of the store. You can also order online and organise contactless pick-up. Find details of this option here.

Here is some information about how our contactless pick-up service works:

  • This service is available at our Doncaster shop from 10am-4pm, Monday to Saturday.
  • You must phone ahead and pre-pay for your order over the phone, or email the shop with your order and contact details, and wait for a staff member to call you back and take payment over the phone.
  • When you arrive to pick up your order, it will be passed out to you using a system that ensures there is no contact between staff and customers.
  • Please note that as per Stage 4 restrictions our shops are a collection point only. If you have changes or questions about your order or if need to speak to a bookseller, you must phone the shop.

While we are pleased to offer this service, please remember the best and safest way to shop at Readings during Stage 4 restrictions is by ordering online or placing a phone order that can be sent out to you in the mail.

Staff will not be manning our phones on the weekend so weekend queries will need to be emailed to customerservice@readings.com.au, or wait until 10am on Monday. If your question relates to a website order, please email weborders@readings.com.au.

A final note – there will be unexpected delays or issues at this time. Please be patient and kind to our staff, as we are working to the best of our abilities during a very difficult time. Thank you for your ongoing support!


Designed by the amazing team at Nest Architects, our shop in Westfield Doncaster is a beautiful open space, complete with archways and a sound-proofed reading nook. You’ll find the shop at Ground Level right next to David Jones.


Readings Doncaster Story Time

Please note: Our story time sessions at all our shops are currently suspended. We apologise for any inconvenience caused, and will update this page once they resume.

These weekly free sessions run every Monday, from 11am to 11.30am, and are suitable for children aged 2-5 years. We ask that parents please stay with their children for the duration of the reading.


Accessibility

During trading hours, the front door is always open and the shop is accessible for people whose mobility is impaired and wheelchair users. Clear signage can be found throughout the shop, but there are some areas where shelves and free-standing displays are spaced more closely together, which may make it difficult to move around comfortably. There are no steps within the shop.

There is a bench seat located in-store, which provides a place for people to rest, and there are many low table displays where books can be laid out and are able to be looked through with ease.

If you have any difficulties moving around the shop, encounter hard-to-reach titles, or require a pen and paper to communicate, staff members are always on hand to help.

If you have any specific questions regarding accessibility, please contact the shop directly.