Search results for ‘Art Weinstein (Nova Southeastern University, Fort Lauderdale, USA)’

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      Cover image for Superior Customer Value: Finding and Keeping Customers in the Now Economy
      Hardback
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      Superior Customer Value: Finding and Keeping Customers in the Now Economy

      Art Weinstein (Nova Southeastern University, Fort Lauderdale, USA)

      This title is a state-of-the-art guide to designing, implementing, and evaluating a customer value strategy in service, technology, and information-based organizations. It will give students and managers an edge in…

      $346.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Superior Customer Value: Finding and Keeping Customers in the Now Economy
      Paperback
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      Superior Customer Value: Finding and Keeping Customers in the Now Economy

      Art Weinstein (Nova Southeastern University, Fort Lauderdale, USA)

      This title is a state-of-the-art guide to designing, implementing, and evaluating a customer value strategy in service, technology, and information-based organizations. It will give students and managers an edge in…

      $113.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications
      Hardback
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      Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications

      Art Weinstein (Nova Southeastern University, Fort Lauderdale, USA),William C. Johnson

      First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value…

      $851.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications
      Paperback
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      Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications

      Art Weinstein (Nova Southeastern University, Fort Lauderdale, USA),William C. Johnson

      First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value…

      $243.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition
      Hardback
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      Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition

      Art Weinstein (Nova Southeastern University, Fort Lauderdale, USA),D. Hank Ellison (President, Cerberus & Associates, Grosse Ile, Michigan, USA)

      This edition of a bestseller covers best practices, organizational responsiveness, market orientation, and strategic planning issues that lead to profitable and world-class customer service.

      $845.99

      Available to order, ships in approx 4 weeksAvailable to order