What do you say to someone who has just experienced a loss or other trauma? Most of us want to comfort and support them, but we may hesitate because we don't know what to say or do. Saying the Right Thing When You Don't Know What to Say offers effective, comforting words and behaviors that will be a gift for anyone you seek to help or support during a painful, hopeless time. The book provides a clear understanding of what is necessary to create a sympathetic, reassuring healing environment, so that the wounded person can express their pain, process their feelings and begin to heal the devastation, fear and confusion they are going through. Saying the Right Thing is a straightforward look at the do's and don'ts of compassionate behavior.