An Empowering Approach to Managing Social Service Organizations
Donna Hardina,Jane Middleton,Salvadore Montana,Roger Simpson
An Empowering Approach to Managing Social Service Organizations
Donna Hardina,Jane Middleton,Salvadore Montana,Roger Simpson
Presenting an empowerment-oriented approach, this new how-to guide covers the most recent innovations and current theories needed to manage and create a successful social service organization. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: values and ethics; organizational structure; diverse clientele and access to services; barriers to service delivery; cultural competency; fight for social justice; financial resource management; evaluating program outcomes; and control of the external environment.
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