Building Successful Online Communities: Evidence-Based Social Design
Robert E. Kraut (Herbert A. Simon Professor of Human Computer Interaction, Carnegie Mellon University),Paul Resnick (University of Michigan)
Building Successful Online Communities: Evidence-Based Social Design
Robert E. Kraut (Herbert A. Simon Professor of Human Computer Interaction, Carnegie Mellon University),Paul Resnick (University of Michigan)
How insights from the social sciences, including social psychology and economics, can improve the design of online communities.Online communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster-not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities. The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members’ commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.
This item is not currently in-stock. It can be ordered online and is expected to ship in approx 2 weeks
Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.
Sign in or become a Readings Member to add this title to a wishlist.