Online Terms of Trade
The Basics
All in-stock titles are available to order online. Items that are currently not in-stock but are available can be back-ordered. Pre-ordered items will be shipped once they are in-stock. Prices are subject to change without notice. In-store availability is updated daily.
Freight
- Australia: $6.50 for 1 item, FREE for 2+ items (excludes magazines)
- New Zealand: $AUS7.95 for 1 - 3 items, $AUS10 for 4+ items
- Asia Pacific: 1.5 x weight (For example a 1kg package will cost $AUS15)
- Rest of World: 2 x weight (A 400g package will cost $AUS8) with a minimum freight cost of A$7.95.
If an order is shipping to a delivery address outside of Australia (excluding New Zealand) then GST will not be charged on the items on that order.
Readings delivers worldwide via Singapore Post. Please visit Singapore Post for global delivery estimates. www.singpost.com.sg
Readings does not accept cash or cheques for the payment of items online. Readings accepts no responsibility for the theft, loss or otherwise non-delivery of mailed cash or cheques.
Unfortunately we do not yet have the facility to accept payment for online orders with Readings Gift Cards.
Delivery
Items in-stock are dispatched within 48 business hours.
Delivery times include processing times. Orders placed on holidays or weekends will be processed on the next business day. Once items are lodged with Australia Post Readings cannot be responsible for lost or delayed packages but will endevour to track orders where possible. If delays are experienced please check in with your local Australia Post office and if your order hasn’t arrived after 3 weeks please contact us. For more information about deliveries visit Australia Post.
Readings does not stock all items in one location. Please allow 5 business days for an item to arrive if it is transferred from another shop to be despatched from Carlton. We have five shops in Metropolitan Melbourne plus other off-site locations. Items that are currently not in-stock but are available can be ordered and in most cases can take an extra 2 to 3 weeks delivery time.
Readings makes every effort practical to ensure that delivery timeframes provided are accurate. However the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforseen events.
By placing an order online, you agree not to hold Readings liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.
Bulk Rates (Recommended for Book Clubs, Libraries, Corporates)
Readings offers the following discounts on orders for multiple copies of the one item:
- 5 to 9 copies – 10% discount
- 10 to 19 copies – 15% discount
- 20 plus copies – 20% discount
This discount is in addition to the free freight within Australia that applies to any order of two or more items.
Bargain Books
Bargain books (mostly found on the Bargains page) are made available at a heavily discounted price and although we strive to supply them in the best quality possible they may occasionally be received slightly less than mint condition.
Libraries and Schools
Institutional Customers - such as libraries and schools - order books, CDs and DVDs in bulk from Readings by placing their orders through the Readings website. Readings appreciates the support that Institutional Customers show by ordering from Readings and supporting independent bookselling. To become an Institutional Customer of Readings or for further information, email Garry Mansfield.
Gift Wrapping
We can gift-wrap your order for no additional charge. There is also the option to include a message to the recipient that can be written on a Readings gift tag.